May 15, 2024  
2023-2024 Cal State East Bay Catalog 
    
2023-2024 Cal State East Bay Catalog [ARCHIVED CATALOG]

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MGMT 320 - Negotiation and Conflict Management


Units: 3
Negotiation and conflict management are key managerial skills. This course examines a range of conflict settings to develop students’ skills in negotiation and conflict resolution. These include conflict mapping, distributive and integrative negotiations, third party intervention and managing cross-cultural conflict.

Prerequisites: Junior, senior or post-baccalaureate standing.
Possible Instructional Methods: On-ground or Online-Asynchronous.
Grading: A-F grading only.
Course Typically Offered: Fall ONLY


Student Learning Outcomes - Upon successful completion of this course students will be able to:
  1. Describe concepts and theories of negotiation and conflict management
  2. Analyze conflict scenarios to select appropriate strategies for resolution.
  3. Design negotiation strategies and demonstrate skills in execution
  4. Modify strategies to account for cultural differences.




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