Sep 22, 2021  
2019-2020 Cal State East Bay Catalog 
    
2019-2020 Cal State East Bay Catalog [ARCHIVED CATALOG]

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MGMT 652 - Service Operations Management


Units: 3
Effective and efficient management of service operations. Topics include service systems design, process analysis and improvement, facility location and layout, continuous quality improvement, managing queues, and scheduling.

Prerequisites: BUS 608.
Equivalent Quarter Course: MGMT 6141.
Possible Instructional Methods: Entirely On-ground.
Grading: A-F grading only.



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