HELP 2026-2027 Catalog (BETA) Cal State East Bay Print-Friendly Page (opens a new window) Facebook this Page (opens a new window) Tweet this Page (opens a new window) Add to Folder (opens a new window)

HOS 110 - Introduction to Hospitality and Tourism

1. Develop an understanding of the hospitality and tourism industry and the diverse sectors that make up this industry group and their career opportunities. 
2. Gain knowledge of economic, socio-cultural and environmental impacts of the hospitality and tourism industry on U.S. and international destinations, including locals, visitors, and service providers.
3. Develop an understanding of the impacts of world economic, environmental, and political systems on destinations’ locals, visitors, and service providers, including destinations’ hospitality and tourism management, marketing, and development.
4. Investigate diverse U.S. tourism market segments, including U.S. cultural groups (e.g., African Americans, Asian Americans, Latinx, American Indians, Arab Americans, women, GLBTQ, etc.), and understand the importance of psychology and sociology theories as they relate to the understanding of individuals’ consumption of hospitality and tourism services and service providers’ actions and strategies (e.g., to counteract bias, sterotypes, racism, etc.), locally and globally.
5. Gain research, communication and writing skills.
6. Investigate current happenings and issues facing the hospitality and tourism industry at local levels, including current happenings and issues related to minority groups (e.g., research, health, ethics, diversity, social justice, etc.). •
7. Gain cross-cultural, social justice, and diversity knowledge (e.g., behavioral; dietary, world’s wonders, lifestyles, race, etc.) as they relate to hospitality and tourism, including domestic market segments and U.S. cultural groups (e.g., African Americans, Asian Americans, Latinx, American Indians, Arab Americans, women, LGBTQ, etc.).
8. Develop an understanding of service philosophies practiced in various and diverse cultures and their ethical implications, including diversity and social justice.

1. Explain how social, political, and economic institutions and/or principles intersect with each other.
2. Describe how people produce, resist, and/or transform social, political, and economic institutions/principles.
3. Investigate contemporary and/or historical events/issues from a social science perspective.

1. Describe the histories, experiences or views of one or more cultural groups.
2. Analyze the overlap or intersection of social identities of oneself and/or other cultural groups (e.g., culture, gender, class, sexuality, religion, disability, immigration status, and/or age).
3. Examine the impact of their own identity on their experiences with and/or views of other cultural groups.