Apr 03, 2026  
2026-2027 Catalog (BETA) Cal State East Bay 
    
2026-2027 Catalog (BETA) Cal State East Bay

Diversity Overlay

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HOS 299 - Professionalism & Etiquette


Units: 3 ; Breadth Area: GE-3B; Diversity
Principles of professionalism and etiquette as pragmatic to a diverse environment. Practical application of situations and scenarios from both personal and professional perspectives. Emphasis on the development of cultural diversity awareness and attitudes.

Breadth Area(s) Satisfied: GE-3B - Humanities, Overlay - Diversity
Possible Instructional Methods: Online-Asynchronous.
Grading: A-F or CR/NC (student choice).
Course Typically Offered: Variable Intermittently


Student Learning Outcomes - Upon successful completion of this course students will be able to:
 

  1. Define professionalism and etiquette.
  2. Explain the differences between professionalism and etiquette.
  3. Describe scenarios where utilizing professionalism and etiquette is appropriate
  4. Display appropriate professional attire for: an interview, workplace, and during a business dinner.
  5. Explain professionalism and etiquette in the workplace.
  6. Develop a professional statement.
  7. Demonstrate appropriate conversation techniques and topic in different settings.


GE-3B. Humanities Learning Outcomes
  1. Evaluate the impact of the humanities on your life.
  2. Examine the cultural and/or historical context(s) of the humanities.
  3. Describe the ways that diverse identities influence experiences in the humanities.
     

Diversity Overlay Learning Outcomes
 

  1. Describe the histories, experiences or views of one or more cultural groups.
  2. Analyze the overlap or intersection of social identities of oneself and/or other cultural groups (e.g., culture, gender, class, sexuality, religion, disability, immigration status, and/or age).
  3. Examine the impact of their own identity on their experiences with and/or views of other cultural groups.



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