Apr 13, 2025  
2025-2026 Cal State East Bay Catalog (BETA) 
    

HOS 299 - Professionalism & Etiquette


Units: 3 ; Breadth Area: GE-3B; Diversity
Principles of professionalism and etiquette as pragmatic to a diverse environment. Practical application of situations and scenarios from both personal and professional perspectives. Emphasis on the development of cultural diversity awareness and attitudes.

Breadth Area(s) Satisfied: GE-3B - Lower Division Humanities, Overlay - Diversity
Possible Instructional Methods: Online-Asynchronous.
Grading: A-F or CR/NC (student choice).
Course Typically Offered: Variable Intermittently


Student Learning Outcomes - Upon successful completion of this course students will be able to:
 

  1. Define professionalism and etiquette.
  2. Explain the differences between professionalism and etiquette.
  3. Describe scenarios where utilizing professionalism and etiquette is appropriate
  4. Display appropriate professional attire for: an interview, workplace, and during a business dinner.
  5. Explain professionalism and etiquette in the workplace.
  6. Develop a professional statement.
  7. Demonstrate appropriate conversation techniques and topic in different settings.


GE-3B. Humanities Learning Outcomes
  1. Evaluate the impact of the humanities on your life.
  2. Examine the cultural and/or historical context(s) of the humanities.
  3. Describe the ways that diverse identities influence experiences in the humanities.
     

Diversity Overlay Learning Outcomes
 

  1. describe the histories and/or experiences of one or more U. S. cultural groups and the resilience and agency of group members;
  2. identify structures of oppression and the diverse efforts and strategies used by groups to combat the effects of oppressive structures;
  3. analyze the intersection of the categories of race and gender as they affect cultural group members’ lived realities and/or as they are embodied in personal and collective identities;
  4. recognize the way that multiple differences (including, for example, gender, class, sexuality, religion, disability, immigration status, gender expression, color/phenotype, racial mixture, linguistic expression, and/or age) within cultural groups complicate individual and group identities.



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