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Oct 11, 2024
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MGMT 609 - Negotiation and Conflict Resolution Units: 3 Develops negotiation and conflict resolution skills needed for managerial and entrepreneurial success. Students learn conflict mapping, distributive and integrative bargaining, alternate dispute resolution, and cultural differences; to develop effective strategies for negotiating deals and for conflict resolution. Formerly BUS 609.
Prerequisites: Post-baccalaureate standing and satisfaction of the University Writing Skills Requirement (UWSR). Possible Instructional Methods: On-ground or Hybrid. Grading: A-F grading only. Student Learning Outcomes - Upon successful completion of this course students will be able to: - Understand and map the nature of conflict in interpersonal and intergroup scenarios.
- Understand how to use power effectively and ethically in bargaining, and understand when power is abused in negotiations and conflict resolution.
- Negotiate effectively and ethically for business purposes.
- Determine their relative power and determine negotiation strategies in a range of conflict situations.
- Develop a toolkit of negotiation strategies.
- Execute distributive negotiations and collaborative negotiations.
- Determine the scope for third party involvement in conflict resolution and develop mediation protocol.
- Understand the limitations of individual strategies in negotiations and develop a framework for specific Negotiation/CR training programs for the workplace.
- Manage intra-group conflicts.
- Apply cross-cultural skills in problem solving and communication to negotiate deals and resolve conflicts.
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