Jun 20, 2024  
2022-2023 Cal State East Bay Catalog 
2022-2023 Cal State East Bay Catalog [ARCHIVED CATALOG]

Diversity Overlay

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HOS 299 - Professionalism & Etiquette

Units: 3 ; Breadth Area: GE-E ; Diversity
Principles of professionalism and etiquette as pragmatic to a diverse environment. Practical application of situations and scenarios from both personal and professional perspectives. Emphasis on the development of cultural diversity awareness and attitudes.

Possible Instructional Methods: Entirely On-ground, or Entirely Online, or Hybrid.
Grading: A-F or CR/NC (student choice).
Breadth Area(s) Satisfied: GE-E -Lifelong Learning and Self-Development, Overlay - Diversity
Course Typically Offered: Variable Intermittently

Student Learning Outcomes - Upon successful completion of this course students will be able to:
  1. Define professionalism and etiquette.
  2. Explain the differences between professionalism and etiquette.
  3. Describe scenarios where utilizing professionalism and etiquette is appropriate
  4. Display appropriate professional attire for: an interview, workplace, and during a business dinner.
  5. Explain professionalism and etiquette in the workplace.
  6. Develop a professional statement.
  7. Demonstrate appropriate conversation techniques and topic in different settings.

E. Lifelong Learning and Self-Development Learning Outcomes
  1. develop intellectual, practical, and/or physical skills and abilities that will serve them throughout their lives;
  2. apply their learning to other pursuits within and outside of the classroom; and
  3. demonstrate the capacity to make informed and ethical decisions.
Diversity Overlay Learning Outcomes
  1. describe the histories and/or experiences of one or more U. S. cultural groups and the resilience and agency of group members;
  2. identify structures of oppression and the diverse efforts and strategies used by groups to combat the effects of oppressive structures;
  3. analyze the intersection of the categories of race and gender as they affect cultural group members’ lived realities and/or as they are embodied in personal and collective identities;
  4. recognize the way that multiple differences (including, for example, gender, class, sexuality, religion, disability, immigration status, gender expression, color/phenotype, racial mixture, linguistic expression, and/or age) within cultural groups complicate individual and group identities.

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