MGMT 609 - Negotiation and Conflict Resolution

Units: 3
Develops negotiation and conflict resolution skills needed for managerial and entrepreneurial success. Students learn conflict mapping, distributive and integrative bargaining, alternate dispute resolution, and cultural differences; to develop effective strategies for negotiating deals and for conflict resolution. Formerly BUS 609.

Prerequisites: Post-baccalaureate standing and satisfaction of the University Writing Skills Requirement (UWSR).
Possible Instructional Methods: Entirely On-ground or Hybrid.
Grading: A-F grading only.
Student Learning Outcomes - Upon successful completion of this course students will be able to:

Understand and map the nature of conflict in interpersonal and intergroup scenarios.
Understand how to use power effectively and ethically in bargaining, and understand when power is abused in negotiations and conflict resolution.
Negotiate effectively and ethically for business purposes.
Determine their relative power and determine negotiation strategies in a range of conflict situations.
Develop a toolkit of negotiation strategies.
Execute distributive negotiations and collaborative negotiations.
Determine the scope for third party involvement in conflict resolution and develop mediation protocol.
Understand the limitations of individual strategies in negotiations and develop a framework for specific Negotiation/CR training programs for the workplace.
Manage intra-group conflicts.
Apply cross-cultural skills in problem solving and communication to negotiate deals and resolve conflicts.