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Aug 26, 2024
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HOS 298 - Customer Service for Professions Units: 3 ; G.E./G.R. Area: D1-3 Customer service competencies, engaging customers, communication, technologies, customer feedback and recovery, exceeding expectations and service improvement. Developing a customer-service improvement plan.
Prerequisites: HOS 100 and REC 100. Possible Instructional Methods: Entirely On-ground, or Entirely Online, or Hybrid. Grading: A-F or CR/NC (student choice). G.E./G.R. Area Satisfied: D1-3 - Lower Division Social Sciences Course Typically Offered: Fall & Spring
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