MGMT 652 - Service Operations Management

Units: 3
Effective and efficient management of service operations. Topics include service systems design, process analysis and improvement, facility location and layout, continuous quality improvement, managing queues, and scheduling.

Prerequisites: BUS 608.
Equivalent Quarter Course: MGMT 6141.
Possible Instructional Methods: Entirely On-ground.
Grading: A-F grading only.