Student Services

Cal State East Bay provides a variety of services to students under the direction of the Provost, the Vice President for Student Affairs, the Vice President for Administration and Finance, and the Associated Students. These services offer a number of special programs which help students derive the maximum benefit from their university experience.

Advising and Career Education

Academic Advising and Career Education (AACE) provides a full range of excellent academic advising and counseling services to all undergraduate students. Services include guidance and official updates on your progress toward completing your general education and graduation requirements (other than major requirements); assistance in developing realistic educational goals and a plan to achieve those goals; an explanation of complex academic policies and procedures; workshops throughout the year, and individual and group advising for new students.

AACE is the academic advising home for undergraduate students who have not yet declared a major at California State University, East Bay. We offer academic counseling and specialized assistance in exploring, researching and selecting a major based on your individual, educational and career goals. Undeclared students who are placed on academic probation are required to see an AACE academic counselor and/or attend one workshop “Understanding Academic Probation” each quarter until good standing is achieved.

In addition, AACE provides counseling and support services for all undergraduates who are experiencing academic difficulties such as those on academic probation or those who have been recently disqualified. Students (non-EOP or EXCEL) on academic probation are encouraged to meet with an AACE counselor to discuss strategies for improving their grades and academic standing.

Consulting with an Advisor

Every student who enters Cal State East Bay is entitled to receive major advising from a faculty member in the department or, if taking an Interdisciplinary Studies major, a committee member in his or her major. Undeclared Students, International Students, as well as most other undergraduate students, receive advising on General Education and other undergraduate degree requirements from Academic Advising and Career Education (AACE). All new students should see their advisors (major advisor and one of the AACE academic counselors) at least once each quarter during their first year at Cal State East Bay.

Freshmen and sophomores should develop a program with their advisors that will satisfy all requirements (general education, major, and minor or option if required) for the degree. Undergraduate transfer students are encouraged to attend orientation for their first advising session or contact Academic Advising and Career Education (AACE) at (510) 885-3621. Once transfer students receive the evaluation of their previous college credit, they should develop with their advisor a complete program of courses leading to the baccalaureate degree. Students should consult with their major and GE advisors before making changes to their program.

For information on the catalog requirements under which a student may graduate, see the Undergraduate Admission and Degree Information & FAQ  chapter.

Course Requirement Information

Faculty shall provide you with a course syllabus, which should be placed on the course Blackboard site at the beginning of the quarter, containing the following information:

• Name of instructor, office location, office hours, office telephone number, and @csueastbay.edu e-mail;
• Course number and title, classroom location, number of units, prerequisites, a course description, objectives and student learning outcomes;
• Required texts and any other required and/or recommended materials;
• Student-supplied equipment and materials necessary for course activities;
• Course specific requirements and their due dates, such as examinations, quizzes, papers, field trips, and labs;
• Grading policy, which includes the relative weight of examinations, quizzes, papers, class participation, and other factors, and the grading scale;
• Attendance and make-up work policies and implications for grading;
• The following statement and reference to University policies regarding cheating and academic dishonesty: “By enrolling in this class the student agrees to uphold the standards of academic integrity described at: http://www.csueastbay.edu/academic/academic-policies/academic-dishonesty.html
• Accommodations for students with disabilities. Sample statement: “If you have a documented disability and wish to discuss academic accommodations, or if you would need assistance in the event of an emergency evacuation, please contact me as soon as possible. Students with disabilities needing accommodation should speak with the Accessibility Services.”
• Emergency information. Sample statement: “California State University, East Bay is committed to being a safe and caring community. Your appropriate response in the event of an emergency can help save lives. Information on what to do in an emergency situation (earthquake, electrical outage, fire, extreme heat, severe storm, hazardous materials, terrorist attack) may be found at: http://www20.csueastbay.edu/af/departments/risk-management/ehs/emergency-management/index.html. Please be familiar with these procedures. Information on this page is updated as required. Please review the information on a regular basis.”

Faculties also are encouraged to include additional items such as:

• Course outline;
• Types of quizzes and exams (e.g., true-false, multiple choice, short-answer, essay);
• Availability of appropriate tutoring services;
• Policies regarding audio and video recording and use of electronic devices;
• Reference to University classroom behavior policies;
• Classroom food and drink policies.

Furthermore, faculty should advise you of their expectations for you in the course no later than the end of the second class. Any changes in course requirements should be communicated to you in a timely manner. It is your responsibility to read the course statement and to request any clarification of course policies. If you add the course after the first week of class, you must seek course information in a timely manner.

Note: This policy is to be implemented by each department.

Faculty Office Hours

The faculty of the university is available during regularly scheduled office hours, which are at times other than scheduled classes. The times of the office hours are posted outside each faculty office, at the faculty member’s department, on the department website, and on the faculty member’s course syllabi. The faculty member informs the department of his/her office hours the first day of classes each quarter.

Full-time faculty members maintain a minimum of three office hours per week and also make provision for meeting with students by appointment at a mutually convenient time beyond the stated office hours. The full-time faculty member’s office hours shall be held over at least two days and at least in half-hour blocks. Part-time faculty will maintain the equivalent of one office hour per week for each four WTUs of their teaching load with a minimum of one hour and a maximum of three hours per week.

Faculty teaching online must also hold office hours and may make alternative arrangements with the Department Chair to be available online or by telephone. Online faculty’s office hours must include at least one hour of availability by telephone per week.

If for any reason a faculty member cannot meet the posted office hours, the faculty member will inform the Department Chair. If possible, the department will note the absence on the faculty office door.

Normal office hours are to be maintained during the Final Examination period. If a final examination conflicts with a posted office hour, an alternative hour is to be posted for that week alone.

Registration Assistance

Students at Cal State East Bay can register for classes prior to each quarter via the university’s online registration system in MyCSUEB. Demonstrations and instructions for the enrollment process can be found within the “Help” feature in MyCSUEB. Students requiring assistance may call the Office of the Registrar at (510) 885-2784 or visit the Student Enrollment Information Center on the first floor of the Student Services and Administration Building on the Hayward Campus

Educational Opportunity Program

Established in 1969, the Educational Opportunity Program (EOP) provides admission and retention support services to low-income and educationally disadvantaged California residents who demonstrate the motivation and potential to succeed in college. Although 80% of EOP students entering Cal State East Bay meet the CSU eligibility for regular admission, the program also provides access for a limited number of first-time freshmen who do not qualify for regular admission but have demonstrated the academic potential and motivation to pursue a college education - if given the opportunity to do so. EOP provides its participants with a broad range of support services during their undergraduate studies, as long as they maintain full-time status, make satisfactory progress, and fulfill program requirements.

Student services provided by EOP include recruitment, preadmission counseling, special admissions, a Summer Bridge program (for entering EOP freshmen), specialized orientation sessions, academic advisement, personal counseling, skill-enhancement workshops, career guidance, peer advising, support groups, social/cultural activities, referral services, and EOP grants for eligible students.

To apply for admission to the program, you must complete the online CSU Mentor CSU Application for Undergraduate Admission and check the appropriate box for EOP services. EOP applications are available at: http://www.csumentor.edu. Once the Cal State East Bay application is submitted (online), EOP applicants will have access to an online EOP link to the EOP Application Information Form and two EOP recommendation letters for online processing for Fall term.

EOP is a high-demand program which only accepts applications for Fall term from applicants new to the CSU system. Currently enrolled and/or previously enrolled students (not formerly in an EOP CSU program) are not eligible to apply. Applicants who submit all required documents will be reviewed and if qualified, will be admitted on a first-come, first-serve basis. For assistance in filling out the application forms, and/or for further information about the program’s eligibility requirements, please visit our website at www.csueastbay.edu/eop or contact the EOP Admissions Office at 510-885-4683.

EXCEL Program

The EXCEL program (a TRiO Student Support Services program) is funded by the U.S. Department of Education. The program provides a variety of educational services for Cal State East Bay undergraduates who have a demonstrated academic need and are low-income, first-generation college or disabled. The major goals of the program are to increase the retention and graduation rates of program participants and to create a supportive environment that encourages academic success.

EXCEL Academic Life Planning Counselors assist students in developing academic plans to complete their undergraduate degrees and solve academically related problems. They also provide advising in general education requirements, career and goal planning, scholarship assistance, guidance on balancing academic and personal life, and graduate school admission.

Learning skills improvement is provided by the Learning Resources Counselor. Assistance includes diagnosing academic weaknesses in learning and language skills and providing support in test-taking, reading textbooks, taking lecture notes, study skills, time management, and offering tutoring in basic academic subjects.

EXCEL students also have access to a variety of reference books on careers, learning skills, English, mathematics, reading and scholarships on non-federal financial assistance available to women, minorities, and people with disabilities in California and throughout the United States. Information about summer programs and internships is also available.

To apply to the EXCEL Program or to find out more about its services, call 510-885-3722 or visit the main office located in the Library Complex (LI) Room 2450. Additional information can also be found on the website at www.csueastbay.edu/excel.

Project IMPACT

Project IMPACT is funded by a grant from the U.S. Department of Education TRiO Disability Student Support Services Programs to help eligible students with disabilities succeed in their academic program. The services provided by Project IMPACT are beyond the legally mandated services afforded to students with disabilities by Accessibility Services. Project IMPACT offers selected students individualized services such as:

• Academic Advising
• Tutoring
• Non-cognitive Skill Building (i.e., individual academic motivation, self-advocacy, perserverance, etc.)
• One-on-One Support
• Wellness Counseling
• Financial Aid and Scholarship Information
• Help with Choosing a Major and a Career
• Assistive Technology Computer Lab and Training

To be eligible for this program you must be:

1. A matriculating student at Cal State East Bay,
2. An individual with a disability,
3. A U.S. Citizen, national or permanent resident alien, and
4. Working toward your first baccalaureate degree.

For more information about Project IMPACT contact  510-885-2489 or visit: http://www20.csueastbay.edu/af/departments/project-impact/index.html.

Renaissance Scholars Program

Jointly funded by the University, private foundations, non-profit organizations, and individual donations, the Renaissance Scholars Program provides a variety of educational and support services for current or former foster youth attending Cal State East Bay. The major goals of the program are to create the retention and graduation rates of program participants and to create a supportive environment that encourages academic success.

Renaissance Scholars assists students in developing life and leadership skills while providing a wide variety of services including academic, career, and psychological counseling, scholarship opportunities, emergency assistance, priority registration, priority placement in on-campus housing, recognition events, workshops, and field trips.

To qualify for Renaissance Scholars, a student must meet the following criteria:

• Be a current or former foster youth attending Cal State East Bay between the ages of 17-23
• Qualify for “Independent Student Status” under federal financial aid guidelines
• Be a California resident
• Be a graduating high school senior or incoming community college transfer student
• Have a minimum high school GPA of 2.0
• Transfer students must have earned a 2.0 GPA in all transferable coursework
• Demonstrate high motivation and potential

To find out more about the Renaissance Scholars Program browse the website at www.csueastbay.edu/renaissance, email us at renaissance@csueastbay.edu, call 510-885-4426, or visit the office in the Student and Faculty Support (SF) building, suite 202.

Student Center for Academic Achievement

The Student Center for Academic Achievement provides academic support services that are as diverse as CSUEB’s students - from peer tutoring, to group supplemental instruction sessions, to online assistance and tutoring. Our FREE services are available to fully matriculated CSUEB students.  Our programs include:

• Peer Tutoring:
  • One-on-one assistance in Math, Statistics, and Writing with a trained peer tutor.  The tutor’s role is to not do the work for you, but to guide you in the process of learning the concepts in your course.
• Online Writing Lab:
  • The SCAA Online Writing Lab (OWL) allows CSUEB students to submit papers online and receive tutor feedback via email. We make every effort to return your papers within 48 hours after submission 
• eTutoring:
  • If you need assistance in subjects currently not tutored at the SCAA or cannot come to the SCAA during our regular operating hours, you can log in to our eTutoring platform on the SCAA website to get near-24/7 assistance in courses such as Accounting, Spanish, and Biology.
• Writing Associates Program:
  • Trained student tutors are paired with an undergraduate course for one quarter to assist students in writing assignments that engage undergraduate students in the entire writing process, including feedback and revision.
• Supplemental Instruction:
  • Provides peer-assisted, collaborate, and active study sessions that improve understanding of subject content, fosters critical thinking, and encourages life-long learning to classes that are considered “at risk” (i.e. large lecture classes).
• WST Prep Programs:
  • The SCAA offers one-time in-person workshops, an online workshop, and an intensive, invite-only WST Boot Camp.

Cal State East Bay students are encouraged to use the Center regularly to improve their academic performance no matter what their skill level or class standing. Students are also encouraged to attend events sponsored by the Center, such as our quarterly, late-night extended hours tutoring event and contests.

The Student Center for Academic Achievement is located in the Upper Mall of the Library. Call 510-885-3674 or visit our website for information regarding hours, specific tutoring times, workshop dates, event information, or to schedule an appointment.

Student Services Operation for Success

The Student Service Operation for Success (SSOS) is funded by the U.S. Department of Education. The SSOS program began in late 2011 and provides a full range of academic support services, counseling and cultural activities directed at historically underserved Asian American and Pacific Islander students. California State University East Bay is designated as an Asian American Native American Pacific Islander Serving Institution (AANAPISI). SSOS promotes academic success for Asian American and Pacific Islander students in college and helps students be career ready when they graduate. The program’s services include: Peer Mentorship, Academic Tutoring, Student Club Sponsorship, Leadership Class, Asian and Pacific Islander themed campus events, Academic Lecture Series, Financial Aid Workshops, Career Readiness Workshops, SSOS Workshops and more.

To apply to the SSOS Program or to find out more about its services, email us at:ssos@csueastbay.edu, call 510-885-SSOS (7767), or visit our office at ST 120. Additional information can also be found on the website at: http://www20.csueastbay.edu/academic/academic-support/ssos-aanapisi/index.html

Accessibility Services

Accessibility Services provides academic accommodations and support services to address the individual needs of students with differing abilities, permanent disabilities or temporary disabling conditions. Students with documented disabilities and functional limitations are eligible for services designed to provide equivalent access to all educational general campus and classroom programs and activities. Accessibility Services also offers campus referrals for advising, counseling, transportation, and employment needs. 

The staff of Accessibility Services is committed to ensuring the rights and promoting the dignity, self-awareness and self-advocacy of students with disabilities throughout the university. They Accessibility Services values the diversity of the Cal State East Bay student body and works with the faculty, staff, and administration to create and maintain an inclusive environment where individuals with differing abilities disabilities have full and equal access to all University programs.

At the Hayward Hills campus, Accessibility Services is located in the Library Complex (LI 2400) and can be reached by phone DD at 510-885-3868 (V/TTY). At the Concord Campus, it is located in the Academic Services Building (Room 114) and can be reached by phone at 925-602-6716 (V), DD or, 925-602-8616 (TTY). 

To learn more about Accessibility Services, including information about their services, policies, resources and the ADA faculty handbook, visit Accessibility Services website.

College Link Program

The College Link Program (CLP) is a specialized fee-based program to support students beyound the legally mandated services afforded to students with Autism and registered with Accessibility Services.  CLP assists students with Autism in their transition to the higher education environment.  The CLP philosophy is to increase student independence and decrease dependence on familial and coaching support over the course of the student’s educational career.  The CLP achieves this by leveraging the individual’s strengths to foster development in four specific domains:

• educational,
• career,
• social, and
• independent living skills through creative approaches to meet individualized needs.  

CLP coaches provide academic and social support to students in the classroom, internships, groups or clubs, and in University hoursing as needed.  Please contact us at 510-885-2436, or visit: http://www20.csueastbay.edu/af/departments/as/college-link-program for more information.

WorkAbility-IV Program

The WorkAbility-IV (WA-IV) Program is a specialized program that provides pre-employment services for Cal State East Bay students and alumni with disabilities who are also registrered clients with the California Department of Rehabilitation.  The program is dedicated to meeting student/alumni career development needs by creating job readiness and job search skills; securing internships, part-time or full-time job opportunities; and establishing relationships with the employing community to ensure successful transition into the employment market.  The WA-IV Program is a collaborative interagency service agreement involving CSUEB’s Accessibility Services and the California Department of Rehabilitation (DOR).  For more information, please contact us a Accessibility Services at 510-885-3868 or visit: http://www.csueastbay.edu/af/departments/as/work-ability-iv/index.html

Activities

Cultural Activities

Art, music, and theatre and dance engage, enrich and vitalize society, and are central of the educational mission of the University. They present a variety of exhibitions and performances throughout the year, showcasing the work of students and faculty, and sometimes staff and outside guests. Details are available from the departments, or at: http://www.csueastbay.edu/arts.

See Cal State East Bay’s University Calendar for current events.

Intercollegiate Athletics, Instructional, Intramural and Recreational Programs

Cal State East Bay sponsors intercollegiate athletic programs for both men and women through the Department of Intercollegiate Athletics.  The university is a member of the NCAA in Division II. Teams compete in the California Collegiate Athletic Association (CCAA). The sports offered include basketball, soccer, cross country, outdoor track and golf for men and women, plus baseball, softball, women’s swimming, women’s volleyball and women’s water polo.
 
The university encourages you to participate in some form of physical activity. In addition to the program of intercollegiate athletics, opportunities exist for you to participate in instructional, intramural, and recreational programs. The Department of Kinesiology  offers for credit instructional programs in sports, games, and exercise. The Department of Hospitality, Recreation and Tourism  offers instructional programs in outdoor activities. The Recreational Activities Program, sponsored by the Associated Students, provides competitive and recreational opportunities during fall, winter, spring, and summer quarters.
 
The university has two swimming pools, two racquetball courts, a martial arts facility, a basketball/multipurpose gymnasium, a dance studio, a soccer stadium, a track, a baseball diamond, a softball diamond, and a multipurpose practice field. Information regarding programs should be obtained from the Department of Kinesiology  (885-3061). Groups interested in renting the facilities should see the Office of Facility Reservations and Rentals web site for more information. Student clubs or organizations interested in reserving facilities should contact the office of Student Life (885-3657).
 
The California State University is committed to providing equal opportunities to men and women CSU students in all campus programs, including intercollegiate athletics. Information concerning athletic opportunities available to male and female students and the financial resources and personnel that Cal State East Bay dedicates to the men’s and women’s teams may be obtained from the Athletic Director, Department of Intercollegiate Athletics, TR 900, 885-3038.

Admission

The Office of Admission is responsible for all domestic admission services for new students. International students on F or J visas (and applicants with transcripts issued by schools outside the United States) are served by the International Admissions Office.

All applicants should use the student online self service portal MyCSUEB at https://my.csueastbay.edu to check admission status and required documents. For complete information, see the Undergraduate Admission and Degree Information & FAQ  chapter.

International Student Information

All matters pertaining to the admission of international students are handled by the International Admissions Office. Students from other countries should consult with the International Admissions Office regarding visas, eligibility for employment, and any special academic requirements. (See “Are there special admission and eligibility requirements for international students?” in the Undergraduate Admission and Degree Information & FAQ .)

Career Preparation

Academic Advising and Career Education (AACE)

AACE provides, in addition to advising, counseling, information and employment services to assist students in transitioning from the university to graduate school or the professional workplace. These services include career advising and coaching, career exploration and assessment, occupational information, job search assistance, and employment information and referral. The office maintains a comprehensive Career Library with books, periodicals, videos, and online resources pertaining to job search, career guidance, and labor market information. A searchable online database of all books in the AACE Library is available on its website.

AACE offers regularly scheduled walk-in hours for resume critiques and career-related questions. Appointments are also available for longer counseling sessions. In addition, career assessments are available in AACE and on the AACE website to provide personal assessment and occupational information.

AACE offers workshops throughout the year, at both the Hayward Hills and Concord campuses. Subjects include resume writing, interview techniques, finding an internship, and personal skills assessments. Workshop and event schedules are listed on the website and in the Events Calendar. Calendars are available in AACE, online, and at eight “Career Corner” locations on campus.

Employers conduct on-campus interviews for graduating seniors and alumni in the fall, winter, and spring quarters. Participants are encouraged to attend an orientation session, either online or in the Center, before registering for interviews.

AACE hosts job fairs throughout the academic year for all undergraduates and graduates to explore career options and employment opportunities. Job fairs feature employers from local, national, and worldwide organizations. AACE also sponsors targeted recruitment events with a specific career or employment focus.

AACE maintains an online job database listing hundreds of part-time, full-time, temporary, and seasonal jobs and internships.

Cal State East Bay alumni and other working professionals in a variety of career fields provide CSUEB students with valuable career exploration information by telephone, e-mail, or in person. These “Career Contacts,” available on the AACE website, offer valuable insight into their career fields and experiences.

AACE’s website (www.csueastbay.edu/aace) provides 24/7 access to information about its services, workshops and events, major and career information, job listings, resume and interviewing guidelines, and other career resources. Students can search for jobs, obtain information about occupations and career fields, participate in the On-Campus Interview program, and view the calendar of upcoming career workshops and job fairs.

Cooperative Education

The goal of the Cooperative Education program is to enrich your educational experience by demonstrating the relevance of university study to the world of work and by providing on-the-job experience that will make interns attractive to future employers after the degree is completed.

Students have completed internships in private businesses and public and non-profit agencies, including I.R.S./C.I.D., Shaw Environmental, P.G. & E., and many more.

Normally, a co-op experience should begin during the sophomore year or later. The work schedule varies depending on the needs of the employer. Some students are offered employment with their co-op employer when they graduate.

To participate in the program, students must have at least a 2.0 GPA, be in good academic standing, and be enrolled as a regular student in the university. To register in a Co-op Ed course, students must meet the requirements of the Cooperative Education program and the academic department. Co-op courses are numbered 3898 for undergraduate students and 6898 for graduate students. If a Co-Op Ed course is available, it will be listed in the Class Schedule. Students must complete forms in AACE, as well as register for the course in order to receive credit.

In addition to Co-op Ed courses, many departments offer regular courses in internships or field practice in which students may enroll to receive academic credit for their work.

Note: International students on F-1 visas who are interested in registering for Co-op, internship, or field practice courses should contact the Center for International Education (510-885-2880) to discuss employment authorization for such courses.

Concord Campus Student Services

The Concord Campus provides a full range of student support services designed to enhance students’ abilities to succeed in their academic endeavors. The Academic Services (AS) Lobby serves as a one-stop center for students to complete registration, records and enrollment services functions on the Concord Campus.

Additionally, the following student services are available on the Concord Campus: Associated Students, Academic Advising and Career Education, Accessibility Services, Bookstore, Cashier, Clubs and Organizations, Commencement, Commuter Shuttle, Financial Aid, New Student Orientation, Personal Counseling, Pre-Admissions Counseling, Student Health Services, Transfer Center, Tutoring and University Police.

For assistance, or information on any of these services, call (925) 602-6700 or visit http://www20.csueastbay.edu/concord/

Credentialing Services

The Credential Student Service Center (CSSC), in the College of Education and Allied Studies provides a one stop center for all students inquiring about credential program application requirements and procedures and information about applying for or renewing teaching credentials. The CSSC is designed to inform and assist students in fulfilling application procedures, early field experience, meeting program requirements, and maintaining student records. The Credential Student Service Center is located in the Art Education Building Room 235, (510) 885-2272.

Financial Aid Services

The Financial Aid Services department coordinates all university-administered financial aid programs. You may obtain financial aid information and assistance in the Student Enrollment Information Center (1st floor of Student Services and Administration Building).

Financial Aid Applications

The Free Application for Federal Student Aid (FAFSA) is available on the web at: www.fafsa.ed.gov. You are strongly encouraged to complete the FAFSA each year by the March 2 priority filing date. The FAFSA helps determine your eligibility for grants, Work-Study, and loans. Eligibility for limited funds is determined by financial need and FAFSA priority filing. If you are a California resident, you may also apply for a Cal Grant by completing the FAFSA and asking your school to submit your grade point average (GPA) to the California Student Aid Commission by March 2 for high school/college students, and September 2 for California Community College transfer students. AB540 students may apply for California State Aid, including Cal Grants, by completing the Dream Application. Information on the Dream Act and a link to the Dream Application may be found at: Dream Act and Application

Note: The federal Military Selective Service Act requires most males between the ages of 18 and 25, who reside in the United States, to register with the Selective Service System. If you are subject to the Act and fail to register, you are ineligible to receive all student aid funded by the federal student aid, state sources, or a public post-secondary institution. See “Military Selective Service Act” in the Appendix  for additional information.

Academic Progress

Financial aid recipients are required to meet academic and degree progress standards set forth in the Satisfactory Academic Progress Policy. The Financial Aid Office measures academic progress at the end of each term after grades are finalized. You may review the full policy at: Satisfactory Academic Progress Policy.

Loans and Grants

If you demonstrate financial aid need, you may be eligible for loans or grants.  You will be considered for one or more of the following programs:

• Pell Grant,
• Federal Supplemental Educational Opportunity Grant,
• State University Grant,
• Cal Grant A or B,
• Work-Study,
• Perkins Loan,
• Direct Subsidized Loan,
• Parent PLUS Loan, and
• Graduate PLUS Loan.

You may qualify for Middle Class Scholarship, Unsubsidized Direct Loan, Parent PLUS Loan, and Teach Grant without demonstrating need. Graduate Students are ineligible for Subsidized Direct Loans.

Work-Study Program

Work-Study is earned through part-time employment in on-campus and certain off-campus jobs. Federal Work Study (FWS) is a form of financial aid largely provided by federal funding. A student must apply for financial aid each year to become eligible for the award, or to keep working in their current Work Study job. Eligible FWS students earn money by working a limited number of hours per week at a pre-approved FWS site location. Employment may be found on or off campus with employers that have arranged in advance to offer FWS positions to CSUEB students. If you are eligible, Work-Study employment can assist you in meeting your educational expenses without incurring indebtedness. Financial Aid will use the information provided on your FAFSA to determine your eligibility for Work-Study.

Scholarships

You may obtain information on scholarship opportunities from Financial Aid and from major departments. Both on and off-campus scholarship information is available on the university’s web site. Admitted Students may use the new on-line Pioneer Scholarships application to apply for all East Bay scholarships.

Short-Term Loans

Financial Aid and Student Financial Services also administer the University’s short-term Emergency Loan Program and the intermediate term Foreign Student Loan Program. You are not required to apply for financial aid to receive these interest free loans. Emergency Loans may not be used to pay university charges and are usually limited to $300 with repayment due in 30 days. If you are a non-U.S. citizen, you may apply for a maximum of $200 with repayment due within 9 months

(Also see “Fee Waivers for Senior Citizens” under the University website Special Program Registration Procedures - Over Sixty Program)

You may obtain additional information on eligibility requirements for financial assistance, and the criteria used to distribute aid among eligible applicants who enroll at Cal State East Bay, from the Financial Aid Department.

Graduation

Students must apply for graduation by the end of the Add/Drop period of the quarter prior to the term in which they intend to graduate (late filing causes graduation to be delayed.)  Undergraduate students should consult their academic department regarding fulfillment of major requirements, and the Academic Advising and Career Education Center regarding the fulfillment of General Education requirements. For complete information, see the Undergraduate Admission and Degree Information & FAQ  chapter. Graduate students should consult with their faculty advisor. Final graduation evaluation or “check-out” is typically completed within two months following the posting of grades from the student’s final quarter of attendance. Diplomas are typically printed and mailed 4-6 weeks following the posting of the degree.

Housing and Residence Life

Student Housing and Residence Life (SHRL) department, in conjunction with the mission of the University and the Division of Student Affairs, works to engage all residential students in their holistic development and academic success towards retention, graduation and future endeavors. SHRL works to sustain this mission by providing student centered programs, services and facilities that foster a safe, inclusive and vibrant residential learning community.

Students must be enrolled to live on campus.  There are currently two complexes: Pioneer Heights Apartments/Suites and University Village Apartments. First-time freshmen meeting the established criteria are housed in the Pioneer Heights suite resident halls.  Non First-Year students are housed in the Pioneer Heights and University Village apartments.  All housing is based on a first-come, first-served basis. 

Pioneer Heights

Located conveniently on campus, the California State East Bay Student Apartments/Suites are comfortable and affordable. Living in a community designed to meet the needs of students can help you in gaining the most from your university experience.

The Pioneer Heights apartments and suites are spacious, attractive, and fully furnished. The apartments feature single (for upper division students or students who are 21 or older), double, or triple bedroom accommodations, a full kitchen, living and dining area and one or two bathrooms. The suites feature double bedroom accommodations, a kitchenette with refrigerator and microwave oven, a living and dining area and two bathrooms. High-speed Internet access and basic cable is included as part of the rent. Study, laundry, and recreation rooms with television, billiard and ping-pong tables, are among the amenities with the Recreation and Wellness Center conveniently located across the street. Outdoors, you’ll find lighted basketball courts, as well as a barbecue terrace. Convenient meal plans are required for all students living on campus making it easy to save time and great meeting place to share a meal with friends.

University Village

Located across the street from the University’s north campus entrance, the California State University, East Bay student apartments are comfortable and affordable.

The University Village apartments are spacious, attractive, and fully furnished. The apartments feature a double or triple occupancy bedroom accommodations, a kitchenette, living area and one or two bathrooms. The apartments are updated with modern cabinets, a stainless steel refrigerator, and a stainless steel convection microwave. High-speed Internet access and basic cable is included as part of the rent. Study, laundry, a community kitchen, and a recreation room with television, billiard and ping-pong tables, are among the amenities. Convenient meal plans are required for all students living on campus making it easy to save time and great meeting place to share a meal with friends.

The Residence Life Program is part of a vibrant and growing housing program; Residence Life strives to be intentional and student-centered. We work collaboratively with members of the CSUEB community to promote the following:

• We help our students build inclusive, socially just and interactive communities where every member feels a sense of belonging.
• We work to foster student growth in a manner that shapes character and develops independence. 
• We encourage our students to explore their personal identity and embrace diversity as well as appreciate individuality.
• We promote healthy communication, intellectual discourse and support students in achieving academic success.
• We endeavor to help our students understand their role, rights and responsibilities as members of the CSUEB community and as citizens of our world.

The Housing application and contract process is completely online.  Applicants are notified once the Housing Application and Contract is available, typically in early May. Housing has a limited number of spaces available so be sure to check the Student Housing wesite frequently to ensure you have the most updated information.  It is important to note that the university’s admission application is separate from the housing application and contracting process. Visit the Student Housing and Residence Life website (click on the picture) to learn more about the application, contracting and room selection process: http://www20.csueastbay.edu/students/campus-life/housing/

Contact Student Housing and Residence Life at 510-885-7444 or stop by Lassen Hall, located across the street from the Recreation and Wellness Center.

Off Campus Housing

Identifying Off-Campus Housing in the East Bay can be challenging and we want to ensure that you have a few resources to help you through the process. Please give yourself ample time-about two to three months to search for Off-Campus Housing. The Student Housing & Residence Life website (click on picture) will assist you in your transition off campus and help you understand your rights and responsibilities in the greater community. Browse this great resource to start your search and learn about other off-campus housing information! Remember, you have to be motivated and actively looking when finding Off Campus Housing.

International Education & Student Exchange Programs

Center for International Education

The Center for International Education (CIE) provides a range of services to international students and scholars that are designed to facilitate their transition to a new environment and to optimize their educational opportunities while at Cal State East Bay. These services include:

1. pre-departure advising
2. orientation for new students
3. assistance in understanding and complying with university rules and regulations
4. counseling designed to help students adjust to life in the USA
5. advice on relevant immigration regulations
6. guidance for students regarding legal employment while in student status
7. referrals for on-campus support services
8. workshops on topics of special interest to international students.

Study Abroad Programs

The study abroad opportunities offered through California State University, East Bay allow Cal State East Bay students to study overseas for one semester or academic year and earn academic credit towards their degree. The experience leads to personal growth and acquisition of valuable skills, such as language fluency and cross-cultural understanding. Financial aid (except Work-Study) may apply, and study abroad scholarships are available.

CSU International Programs: Students can study abroad for a full academic year through the CSU system. 

Bilateral Programs: Bilateral exchange programs are one-to-one exchanges with another university overseas. Program length varies from one quarter to a full academic year.

International Student Exchange Program (ISEP): Through ISEP, students have the opportunity to study in over 120 study sites around the world for a semester or a full academic year.

Summer London Program: The British Documentary Experience is a study abroad program designed to give major and non-major undergraduate students a practical and powerful educational opportunity to study the history and practice of documentary filmmaking in the United Kingdom.

National Student Exchange Program

Cal State East Bay students can study at another university in the United States or Canada through the National Student Exchange Program (NSE). NSE offers study opportunities in diverse university settings and provides access to a wide array of courses and programs. Students may use financial aid. Coursework applies to their degree.

For additional information on the Center for International Education’s services or the programs listed above contact:

Center for International Education
LI 2550
Tel: 885-2880; Fax: 510-885-2787
Email: cie@csueastbay.edu
Web: www.csueastbay.edu/CIE

Orientation

Cal State East Bay offers orientation and advisement programs prior to each quarter to introduce new students to the university and to prepare students for a successful journey to graduation. Through special programs planned for freshmen, transfer, international, and graduate students, Orientation provides essential information about degree requirements, campus resources, course registration, and student engagement. During Orientation, new students receive academic advising and learn about the campus from current students, faculty, staff, and administration. Tours of the campus are also available. Student Life and Leadership Programs recognizes that students enter the university from a variety of backgrounds. As a result, special orientation activities are offered to address the concerns of freshmen, transfer, re-entry, and graduate students, their families and their guests. First time freshmen are required to attend Orientation. 

Both the Hayward Hills and Concord campuses offer orientation programs for students and their families. Detailed information about Orientation is mailed to all individuals who have been admitted. Students awaiting final notice of admission may attend Orientation, although attendance does not constitute admission by the university.

Specific information about Orientation is mailed directly to all new students and is included in the quarterly Class Schedule. Additional information about orientation programs is available through Student Life and Leadership Programs, New University Union, Room 2011, 510-885-3872, email: orientation@csueastbay.edu; website: www.csueastbay.edu/orientation. 

Outreach & Recruitment

The Office of Prospective Student Services (OPSS) offers a vast array of outreach and recruitment services to prospective high school and transfer students interested in attending Cal State East Bay. Services include campus tour programs, small and large scale admission and recruitment events for prospects, applicants, and admitted students and their families, pre-admission advising (both on-campus and in the community), attendance at college fairs, presentations, and serving the community at large to increase CSU and CSUEB awareness and matriclation to the university. 

For more information about prospective student services, call (510) 885-2556 or e-mail admissioncounseling@csueastbay.edu.  To schedule a campus tour or a pre-admission advising appointment, at the Hayward or Concord campus, visit www.csueastbay.edu/visit 

Safety Programs

Cal State East Bay enjoys low crime statistics due to an on-campus, professionally trained police department which delivers public safety services to the campus community. The University Police Department programs such as the Bicycle Patrol and Escort Service provide Cal State East Bay with a community-oriented form of police services, which allows for personal interaction between police personnel and members of the university community while providing an increased level of crime prevention patrol on campus grounds.

The department offers several on-going programs available to staff, faculty, and students on the following topics: alcohol and drug awareness, acquaintance rape and awareness, and self-protection for women. The department also distributes a wide variety of crime prevention materials and offers vehicle lockout, battery failure, fingerprinting, and lost and found assistance.

The following information may be obtained from the University Police Department, (510) 885-3791:

• Information concerning Cal State East Bay policies, procedures, and facilities for students and others to report criminal actions or other emergencies occurring on campus.
• Information concerning Cal State East Bay’s annual campus security report and annual fire safety report. This information is also available on the CSUEB website at Campus Security Report.
• Information concerning the prevention of drug and alcohol abuse.

Student Life & Leadership Program

Student Life and Leadership Programs provides opportunities for student learning beyond the classroom and enhances the mission of the university through the coordination and support of a variety of special programs that promote campus life, leadership and community engagement. Special programs include orientation for new students and families; the recognition and development of student clubs and organizations; leadership conferences, seminars and workshops; and campus wide programs and events.

More than 120 student clubs and organizations are active at Cal State East Bay. They encompass a broad range of interests, including academic, cultural, recreational, religious, special interest and Greek organizations (fraternities and sororities). These groups also offer important opportunities for personal growth and development, as well as valuable educational experiences beyond the traditional classroom setting. Student clubs and organizations sponsor many special events, including lectures, films, music, cultural programs, and social activities each quarter.

The Student Life and Leadership Programs staff provides support and consultation to student clubs and organizations in planning programs and events; fund raising, publicity and promotion; and developing service projects and cultural programs. The staff also assists students interested in forming new student organizations or participating in leadership development programs.

Fraternities and sororities actively contribute to campus life at Cal State East Bay. The Greek system includes five social sororities, six social fraternities, five cultural fraternities, six cultural sororities, two co-ed academic fraternities, and one co-ed community service fraternity. In addition to offering networking and social activities, fraternities and sororities encourage scholarship, leadership, community service, and affiliations that last a lifetime. Student Life and Leadership Programs provides support and assistance to individual chapters, as well as to the Greek governing councils.

Student Life and Leadership Programs offer students the opportunity to enhance their leadership skills through a variety of seminars, classes and conferences presented by campus and community leaders. Through these leadership programs, students gain the insight and skill to assume a leadership role on campus, in their career or in the community; build alliances with faculty, staff, alumni and community leaders; and enhance their future leadership potential. Various leadership programs, depending on the student’s class level and interest, are offered fall, winter, and spring quarters and are open to all Cal State East Bay students

Getting involved in student clubs and organizations is an excellent way to meet other students, connect and engage with the campus community, develop leadership skills, pursue special interests, and persist to graduation. The university encourages students, faculty and staff to become active and involved in student clubs and organizations. More information is available from Student Life and Leadership Programs located in the New University Union, Room 2011, 510-885-3657; email: studentlife@csueastbay.edu; website: http://www.csueastbay.edu/students/campus-life/student-life/slife/index.html.

Leadership Development Programs

Student Life and Leadership Programs and the Division of Planning, Enrollment Management, and Student Affairs offer students the opportunity to enhance their leadership skills through a variety of seminars, classes and conferences presented by campus and community leaders. Through these leadership programs, students gain the insight and skill to assume a leadership role on campus, in their career or in the community; build alliances with faculty, staff, alumni and community leaders; and enhance their future leadership potential.
 
Various leadership programs, depending on the student’s class level and interest, are offered fall, winter, and spring quarters and are open to all Cal State East Bay students. For additional information, contact Student Life and Leadership Programs in the University Union, Room 2011, 510-885-3657; email: studentlife@csueastbay.edu#; website: http://www.csueastbay.edu/slife.

Student Enrollment Information Center

The Hayward Campus Student Enrollment Information Center is located on the first floor of the Student Services and Administration Building. It provides general information and forms related to admission, financial aid, records and registration, VA benefits, and graduation evaluation. The Student Enrollment Information Center is open Monday through Thursday from 8:30 a.m. to 5:30 p.m.; and Friday from 10:00 a.m. to 5:00 p.m. Extended hours during the first five days of instruction each quarter are 8:00 am to 6:00 pm except Fridays when the closing time is 5:00 pm. The Cashier’s Office, also located on the 1st floor of Student Services and Administration Building next to the Student Enrollment Information Center, is open Monday from 8:30 a.m. to 6:00 p.m.; Tuesday through Thursday from 8:30 a.m. to 5:00 p.m.; and Friday from 9:30 a.m. to 4:30 p.m. Students seeking service from departments should contact those offices directly.

The Concord Student Services Lobby (925-602-6700) provides the same services as the Hayward Campus, with the exception of graduation evaluation. The Academic Services Lobby is open Monday through Thursday, 9:00 a.m. to 6:30 p.m.

Academic Assistance is open 9:00 a.m. to 6:00 p.m. Monday through Thursday, and until 5:00 p.m. on Friday for questions regarding services and to schedule advising appointments. Academic advising is available for all undergraduate students regarding their non-major degree requirements. Drop-in advising is available Tuesday and Wednesday, 10:00 a.m. to 12:30 p.m., and 3:00 p.m. to 5:30 p.m. Appointments may also be scheduled in advance and, if needed, 6:00 p.m. appointments are available. Students should bring all their advising records including their most recent general education evaluation or degree audit when they come for advising. Please call ahead (510-885-3621) for any current changes to advising hours, or go to www.csueastbay.edu/aace.

The Concord Campus Academic Services Office also provides academic advising. Please call (925) 602-6700 for more information or visit the Concord Campus website at: www.csueastbay.edu/concord/

Student Government - Associated Student, Inc.

Associated Students, Inc.
Phone: 510.885.4843
http://www.csueastbay.edu/asi

As a 501.3c non-profit auxiliary corporation of the CSU, the Associated Students, Inc. (ASI) is the official voice of the students of CSU East Bay. The ASI represents and advocates on behalf of the interests, needs, and concerns of our diverse and dynamic student body, and provides students with the services and resources to supplement and support their college experience. Each Spring, elections are held to fill the Board of Directors which consists of 15 students representing all the colleges and executive offices.

Business Office

Located in Suite 314 of the Original University Union, ASI Staff work with students to fulfill their organizational needs by providing special services to recognized student clubs and organizations.

Programming

ASI Presents produces a variety of special programs and events to meet the social, cultural and entertainment needs of the CSU East Bay community.

Student Media

The university newspaper, The Pioneer, is produced in the Department of Communication . Student involvement in production of The Pioneer includes writing, editing, graphics, photography and advertising. The Pioneer is also published on the Internet. For more information about the paper, call The Pioneer office at 510-885-3175. For more information about the advertising agency which sells ads in The Pioneer, call the agency office at 510-885-3526.

Student Health and Counseling Services

Student Health and Counseling Services (SHCS) provides quality health care by board certified, licensed, and credential health care providers and counselors to current regularly enrolled CSUEB students. Our goal is to assist you in achieving and maintaining optimal health while pursuing your academic and career goals.

Student Health and Counseling Services hours of operations are Monday through Wednesday and Friday from 8:30 a.m. to 5:00 p.m., Thursdays from 10:00 a.m. to 5:00 p.m. Hours may vary during Summer Quarter and Quarter Breaks.  Students can be seen on an appointment basis. Same day appointments are available for urgent needs. Limited services are also offered during quarter breaks. Medical and counseling services are also available at the CSUEB Concord Campus.  After hours and weekend mental health phone crisis counseling is available by calling our main number (510) 885-3735, and choose option “2”. For more information, please call (510) 885-3735 or visit www.csueastbay.edu/shcs.

Funded by your student health fees, SHCS provides an extensive array of outpatient health and mental health care services at no or low cost to students. General medical visits with board-certified, licensed medical doctors, nurse practitioners, nurses, and medical assistants for the care, evaluation, and treatment of acute illnesses and injuries, health education and family planning are available.  SHCS also provides confidential individual, couples, and group counseling.  All counselors are licensed or pre-licensed professionals.

Services offered at SHCS are Health Education, Hearing Tests, Immunizations*, Laboratory*, Massage Therapy*, Orthopedics, Personal Counseling, Pharmacy*, Physical Exams, Physical Therapy, Psychiatry, Radiology (X-Ray)*, Reproductive Health Services*: Birth Control, HIV Testing, STI Testing & Treatment. *Fees may apply 

To provide the holistic experience of college health, the Wellness Center also offers a Relaxation Room and a Wellness Room with health education activities and information.  The Wellness Center is located in the Recreation and Wellness (RAW) Building. For more information visit www.csueastbay.edu/raw.

Confidentiality

All medical and counseling information is confidential by law and will not be released without your written consent.

Accreditation

SHCS is accredited by the Accreditation Association for Ambulatory Health Care, Inc. The SHCS facility and services meet the national standards for providing the highest quality of health care available.

Peer Advocates for Wellness (PAW)

PAW is an opportunity for CSUEB students to become involved with SHCS. Under the supervision of Health & Wellness Services, PAW interns are trained peer health educators who provide resource information, peer support, and outreach about health and wellness issues. For more information, email: paw.csueb@gmail.com.

Student Health Advisory Committee (SHAC)

SHAC advocates for the health needs of students and advises the SHCS Director and University President on programs, scope of services, and hours of operation for SHCS. For more information, email: shac.csueb@gmail.com.

Insurance

Students are strongly encouraged to carry outside coverage for after-hours care, emergency situations, or when referrals to outside providers are needed. For more information about insurance options, visit: www.coveredca.com, www.csuhealthlink.com, or email: csuebhealthinsurance@csueastbay.edu.

Testing Services

The Testing Office provides standardized testing and scoring for students, faculty, and administration. The office administers a variety of tests including placement and proficiency tests for Cal State East Bay and other CSU campuses and national admission and matriculation tests for undergraduates and graduates.

There are two test requirements of which all students should be aware:

The EPT and ELM (English Placement Test and Entry Level Math Test) are required of all new undergraduates before enrollment except for a few categories of exemptions. You may be exempt from the EPT/ELM requirements if you can meet the waiver requirements. (See “Which undergraduate placement examinations do I need to take?” in the Registration chapter.) You will be mailed an EPT/ELM test application upon admission to Cal State East Bay. Contact the Admissions Office, Academic Advising and Career Education, or on the Testing Office website.

The Writing Skills Test (WST) must be taken by all undergraduate students at the beginning of the junior year, and by all graduate students upon admission to a program unless they elect to meet the requirement through coursework. For test dates and registration information, Please check the Testing Office website, and select WST. (See “University Writing Skills Requirement” in the Undergraduate Admission and Degree Information & FAQ  chapter, and in the Graduate/Post-Baccalaureate Admission and Degree Information  chapter).

Other tests for Cal State East Bay students to be aware of include the following:

The State Education Code State Education requirements in U.S. History, the U.S. Constitution, and California State and Local Government (CODE) in may be met by coursework or a special set of tests developed by the College Board called CLEP. See the Undergraduate Admission and Degree Information & FAQ  chapter for detailed information regarding CODE requirements. For additional information and registration, please contact the Testing Office at (510) 885-3661.

Other tests administered by the Testing Office:

The ACT (American College Test) and the SAT I (Scholastic Aptitude Test), one of which is required for entering freshmen and transfer students with less than 90 acceptable quarter units. Test results are not required of students earning high school grade point averages of 3.00 or higher (3.61 for nonresidents). Information about other tests administered on campus is available on the Testing Office website.

The MAT (Miller Analogies Test) is required by some graduate departments. See graduate program chapters in this catalog for further information. Additional information can be found by contacting the Testing Office at (510) 885-3661.

For information about the CBEST (California Basic Educational Skills Test), CLEP (College-Level Examination Program), GMAT (Graduate Management Admission Test), GRE (Graduate Record Examinations), LSAT (Law School Admissions Test), MCAT (Medical College Admission Test), TOEFL (Test of English as a Foreign Language), CLAD/BCLAD (Bilingual Crosscultural Language and Academic Development Examinations), RICA (Reading Instruction Competence Assessment), and PRAXIS (Professional Assessments for Beginning Teachers), contact the Testing Office at (510) 885-3661. For more information see Other Tests.

Transcript Requests

Students may obtain official transcripts of coursework taken at Cal State East Bay (including continuing education and special session courses) from the Office of the Registrar. Refer to the transcripts section on the university website for current ordering procedures and costs.

For transcript requests that arrive via the mail, the request should include: name, other name(s) which may appear on records, NetID or Social Security number, address, dates of attendance, and the complete address to which the transcript is to be sent. The university cannot be responsible for the consequences of failure to supply any of the above information. Mailed requests must also include a check (payable to Cal State East Bay) for the current fee. Please do not send cash with mailed requests. Address the request to Office of the Registrar, Transcript Request.

Students with financial and judicial holds placed by the university, or with academic, document, library, equipment, or other obligations to Cal State East Bay, are not permitted to receive transcripts or to request transcripts to be sent to other institutions.

Transfer Credit Information

New undergraduate transfer students will automatically receive an official GE evaluation of all transfer courses from the Office of the Registrar before the end of their second term after admission.  In consultation with a GE advisor, they can subsequently track their degree progress through the online degree audit in MyCSUEB.  Contact the Office of the Registrar from any questions about the general education portion of the online audit. 

See also the chapter Undergraduate Admission and Degree Information & FAQ  .

Parking & Transportation Services

Campus parking facilities are available to students, faculty and staff displaying valid parking permits. Quarterly permits may be purchased online.  Parking permits are required Monday-Thursday from 7am-11pm & Fridays from 7am-5pm.  Contact Parking and Transportation Services for current rates and the online link.  Parking permit dispensers are located in several lots. Daily and Hourly permits may be purchased at these dispensers. In addition, there are a several metered spaces available on the Hayward campus. See campus maps for locations of parking dispensers and meters.

Commuting is convenient with three BART (Bay Area Rapid Transit) train stations near the Hayward Hills campus and two BART stations serving the Concord campus. The University offers shuttle service to and from BART at both campuses for faculty, staff, and students. On-campus parking is also available for a daily or quarterly fee.

Hayward Campus

The Hayward and South Hayward stations are within three miles of the Hayward campus, and the Castro Valley station is four miles away. The University operates a shuttle bus between the Hayward BART station and the Hayward campus, which students may ride for free (with a current Bay Card). The AC Transit bus # 60 also runs between campus and the Hayward BART station. Adult bus fare is $2.10 and monthly passes are available. The university is a short distance from Interstate 880 (via Santa Clara Street and Harder Road) and Interstate 580 (via Foothill and Mission Boulevards).

Concord Campus

A free student shuttle operates between the campus and the Concord BART station, both days and evenings, Mondays through Thursdays.

Commuter Services Alternatives

Cal State East Bay offers several commuter services alternatives via the Alternative Transportation Office, (510) 885-3790.

A free shuttle service is available Monday - Sunday between the Hayward campus and the Hayward BART station.  Free shuttle service is available Monday -Friday between the Hayward campus and the Castro Valley station.  The service is available to everyone, however those with a valid CSUEB ID card are allowed to board first. The shuttle bus schedule is available on the Web at: www20.csueastbay.edu/sa/parking/alt-trans/csueb-shuttle.html

The Alternative Transportation office also offers a Vanpool Program for CSUEB Faculty and Staff. In addition the University is a participant in the Zipcar program. We currently have 6 Zipcar vehicles available on campus to rent on an hourly basis. Also, in partnership with our Campus Recreation Department, we have Zagster on campus, which is a bike sharing program. There 10 Zagster bicycles that are available on campus.  Zagster bicycles can be rented by the hour and are a great way to get around campus.

Zimride is our new ride sharing program.  Open to all faculty, staff & students, Zimride allows you to create a profile and then matches you up with other campus members that share the same schedule and profile as yours.  If you are interested in joining Zimride, you can do so at: www.zimride.com/csueb. 

AC Transit provides service to the campus Monday - Sunday from the Hayward BART station via Line #60.  Bus #60’s schedule can be found: www.actransit.org. 

For more information on Alternative Transportation options, please call the Alternative Transportation Office at (510) 885-3790. 

University Honors Program

The University Honors Program  is open to any student who meets the criteria for admission. Individual departments may also develop honors programs. Departmental Honors Programs are upper division programs designed to provide special courses and advanced, independent reading and research for superior students in the individual majors. Contact the chair of the department for additional information.

University Honors Program
Office of Undergraduate Studies
Student Services and Administration Building, 4th Floor
Phone: (510) 885-3716
E-mail: bridget.ford@csueastbay.edu

Director: Bridget Ford (History)

Veterans’ Services

Educational allowances, benefit counseling, advocacy, discharge upgrading assistance, tutorial assistance, and social service referrals are available to veterans attending Cal State East Bay under the Veterans’ Administration or Cal-Vet programs, and to dependents of service-connected disabled and deceased veterans.

A permanent GI bill providing college educational allowances and other benefits for veterans is now in effect. For information on eligibility and procedures, students may contact the Veteran Office at (510) 885-3669, or in person in the Student Enrollment Information Center, or the Veterans’ Administration at (800) 827-1000.

Each quarter veterans and eligible dependents should contact the Veteran Office before the first day of classes and submit their forms requesting certification of enrollment for V.A. benefits. Students are also responsible for reporting any changes in enrollment to the Veteran Office and to the V.A. as they occur. See “What Determines a Student’s Classification at Cal State East Bay?” in the Registration  chapter for additional information.

Servicemember’s Opportunity College

Cal State East Bay is a Servicemember’s Opportunity College (SOC) and provides educational assistance for active duty servicemembers. SOC institutions offer the following benefits to servicemembers:

1. Admission procedures which ensure access to higher education for academically qualified military personnel;
2. Credit awarded for knowledge acquired through military experiences, if applicable to the servicemember’s program of study;
3. Credit awarded for non-traditional learning, if applicable to the servicemember’s program of study;
4. Acceptance of inter-institutional transfer credits, if they are appropriate for the servicemember’s program and are consistent with the university’s curriculum;
5. Residence requirements may be adjusted for military students who transfer, when there are other assurances of program balance;
6. Personnel with appropriate academic qualifications and experience administer and supervise SOC-related activities;
7. Educational services for veterans.

For information about the SOC program, contact the Veterans Affairs Coordinator.