Campus Contacts and Reporting Emergencies

Reporting an Emergency

While on-campus for Police, Fire, Medical: call 9-1-1 from any phone.

9-1-1 calls from cell phones are routed to Hayward Police Department, then back to University Police Department

Non-emergency, on-campus numbers to call:

AlertMe Emergency Notification System

Updating Emergency Contact Information

Cal State East Bay’s emergency notification system, AlertMe, provides University students and employees with critical information in the event of an emergency using voice calls, text messages, email, and push notifications to the CSUEB SAFE app.  The system utilizes the personal contact information you provide in MyCSUEB (for students) or MyHR (for staff/faculty) to contact you. If you designate a phone number as “mobile”, then AlertMe will send text messages to that number. The system may also call a landline phone number.

It is imperative that all students, faculty, and staff regularly ensure their AlertMe contact information is up-to-date.

For questions regarding the Emergency Notification System, please contact Rebecca Pereira at (510) 885-3793 or email emergencymanagement@csueastbay.edu.

During an emergency, keeping telephone lines available for people with emergencies is very important. Remember, when an emergency message is sent out, do not call University Police unless there is a specific urgent request needing immediate assistance.

East Bay Cares

Cal State East Bay has created a network of structures, policies and procedures for working with at-risk students for the purposes of supporting the individual student, and ensuring a safe campus environment. The University has the responsibility to set policies and programs that promote safety, and to respond to students who are at risk of danger to self or others. Each organizational unit of the campus involved in this effort has a specific set of functions. However, it is the interaction of the various units of the system that is crucial when encountering the complex cases involving at-risk students.

To that end, Student Affairs has launched an East Bay Cares icon located on the University phone app.  The Care team coordinates support services and appropriate University responses for identified students.  For more information, see: www.csueastbay.edu/care/ or the EB CARES icon.

Additional Information Concerning Sexual Violence

See further information in Cal State East Bay’s sexual violence prevention and education statement, Notice of Non-Discrimination on the Basis of Gender or Sex and Information of Victim’s Rights and Options at: https://www.csueastbay.edu/administration/title-ix/policies-procedures.html

Also see Student Conduct, Rights & Responsibilities  chapter in this catalog for nondiscrimination policies and definitions.

Institutional Assistance Information

Financial Assistance Information

Information regarding Financial Aid is available from the One-Stop at Perry’s Nest in the first floor lobby of the Student Services and Administration building, or at (510) 885-2784 Monday - Thursday: 10 am to 3 pm. You may also email us at finaid@csueastbay.edu to schedule an in-person zoom meeting with a Financial Aid counselor.

Students with Disabilities Information

Information regarding academic accommodations and services available to students with disabilities may be obtained from: http://www.csueastbay.edu/accessibility/

Title IX Information

Information concerning Cal State East Bay policies, procedures, and facilities for students and others to report criminal actions or other emergencies occurring on campus may be obtained from: https://www.csueastbay.edu/diversity/title-ix/

Campus Security Information

Information concerning Cal State East Bay annual campus security report and annual fire safety report may be obtained from: http://www.csueastbay.edu/af/departments/upd/

Drug & Alcohol Prevention Information

Information concerning the prevention of drug and alcohol abuse and rehabilitation programs may be obtained from: http://www.csueastbay.edu/students/campus-life/shcs/atod/

Student Retention Information

Information regarding student retention and graduation rates at Cal State East Bay and, if available, the number and percentage of students completing the program in which the student is enrolled or has expressed interest may be obtained from: http://www.csueastbay.edu/ir/

Athletic Opportunities Information

Information concerning athletic opportunities available to male and female students and the financial resources and personnel that Cal State East Bay dedicates to its men’s and women’s teams may be obtained from: http://www.eastbaypioneers.com/staff.aspx

Teacher Preparation Information

Information concerning teacher preparation programs at Cal State East Bay, including the pass rate on teacher certification examinations, may be obtained from: http://www.csueastbay.edu/stemed/teacher-prep/requirements/credential/

Student Grievance Information

Information concerning grievance procedures for students who feel aggrieved in their relationships with the University, its policies, practices and procedures, or its faculty and staff may be obtained from: Heather Gardley, Director of Student Conduct, Rights and Responsibilities, (510) 885-3763, http://www.csueastbay.edu/studentconduct/.

Student Activities Information

Information concerning student activities that Cal State East Bay provides is accessible on: http://www.csueastbay.edu/prospective/campus-life/

Diversity Information

Information concerning student body diversity at Cal State East Bay, including the percentage of enrolled, full-time students who are (1) male, (2) female, (3) Pell Grant recipients, and (4) self-identified members of a specific racial or ethnic group, may be obtained from: Student Affairs, (510) 885-3646 (studentaffairs@csueastbay.edu)

Note: See also the Undergrad Fees & Financial Services  and the Military & Veterans Information & Services   chapters in this catalog for more information.