Availability of Institutional & Financial Assistance Information

The Office of Financial Aid & Scholarships coordinates financial assistance for students at Cal State East Bay. The following information concerning student financial assistance may be obtained from the Enrollment Information Center in the first floor lobby of the Student Services and Administration building. Students may also call The Office of Financial Aid & Scholarships at (510) 885-2784.

• A description of the federal, state, institutional, local, and private student financial assistance programs available to students who enroll at Cal State East Bay
• For each aid program, a description of procedures and forms by which students apply for assistance, student eligibility requirements, criteria for selecting recipients from the group of eligible applicants, and criteria for determining the amount of a student’s award
• A description of the rights and responsibilities of students receiving financial assistance, including Federal Title IV student assistance programs, and criteria for continued student eligibility under each program
• The Satisfactory Academic Progress standards that students must maintain for the purpose of receiving financial assistance and criteria by which a student who has failed to maintain satisfactory progress may reestablish eligibility for financial assistance
• The method by which financial assistance disbursements will be made to students and the frequency of those disbursements;
• The terms of any loan received as part of the student’s financial aid package, a sample loan repayment schedule, and the necessity for repaying loans;
• The general conditions and terms applicable to the Federal Work Study program
• The terms and conditions of the loans students receive under the Direct Loan Program
• The exit counseling information the school provides and collects for student borrowers; and
• Contact information for campus offices available for disputes concerning federal, institutional and private loans.

Students who receive financial aid funds must consult with the Office of Financial Aid and Scholarships prior to withdrawing from the university regarding any required return or repayment of grant or loan assistance received for that academic term or payment period. Students who have received financial aid and withdraw from the institution during the academic term or payment period may need to return or repay some or all of the funds received, which may result in a debt owed to the institution.

Under the direction of Flo Olney, Director of the Student Financial Services Department (510) 885-3767, the following Cal State East Bay information is available:

• Information concerning the cost of attending is available and includes tuition and fees; the estimated costs of books and supplies; estimates of typical student room, board, and transportation costs; and, if requested, additional costs for specific programs.
• Information concerning the refund policies for the return of unearned tuition and fees or other refundable portions of institutional charges.

Note: for additional Institutional Assistance Information  and other important information see the Cal State East Bay at a Glance  chapter.